Privacy Policy

Last Updated: May 26, 2025

At SoaringCodes Academy[operate from India and serve users, including residents of the United States etc.], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data, as well as our refund policy for our online coding courses. By using our website (https://www.soaringcodesacademy.com/) or enrolling in our courses, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide and improve our coding courses, including the free 1-week live lessons preview and paid enrollments. The types of information we collect include:

  • Personal Information: Name, email address, billing address, and payment details (e.g., credit card or PayPal information) when you sign up for our free preview or purchase a course.
  • Course Interaction Data: Progress, quiz results, and interactions with live lessons or Q&A sessions to enhance your learning experience.
  • Communication Data: Information you provide when contacting us ([email protected]) or participating in surveys or feedback forms.


2. How We Use Your Information

We use your information to:

  • Provide and manage access to our courses, including free previews, live lessons, recorded sessions, and certificates of completion.
  • Process payments and refunds through secure third-party providers (e.g., Stripe, PayPal).
  • Send course-related communications, such as lesson reminders, Q&A schedules, and certificates.
  • Market our courses via email (e.g., updates, promotions) if you opt in, with the option to unsubscribe at any time.
  • Improve our website and courses by analyzing usage data and feedback.
  • Comply with legal obligations under Indian and US laws.


3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party platforms like Thinkific (hosting), Stripe/PayPal (payments), and Mailchimp (email marketing) to deliver our services.
  • Analytics Providers: Google Analytics to understand website usage, ensuring data is anonymized where possible.
  • Legal Authorities: If required by law (e.g., under India’s DPDP Act or US regulations).

All third parties are contractually obligated to protect your data and comply with applicable laws.

4. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and California Consumer Privacy Act (CCPA, USA), you have the right to:

 Include these rights:

  • Right to data portability.

  • Right to restrict processing.

  • Right to object to marketing.

  • Right to withdraw consent at any time.


5. Data Security

We use industry-standard security measures, including encryption for payment data and secure servers via Thinkific, to protect your information. However, no online platform is 100% secure, and we encourage you to use strong passwords and keep them confidential.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and track performance (e.g., via Google Analytics). You can manage cookie preferences through your browser settings. Essential cookies for site functionality cannot be disabled.

7. Refund Policy

We offer a 30-Day Money-Back Guarantee to ensure you’re satisfied with our coding courses. If you’re not happy, you can request a full refund within 30 days of your purchase date[not after that]. Here’s how it works:

  • Eligibility: Refunds are available for paid course enrollments within 30 days of purchase.
  • Process: Email at [[email protected]] 
  • Timeline: Refunds are processed within 5–10 business days to your original payment method (e.g., Stripe, PayPal).
  • Free Preview: Our 1-week free live lessons require no payment and are not subject to refunds.

Try our free 1-week live lessons to explore the course risk-free before committing!

8. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can request data deletion at [[email protected]].

9. International Data Transfers

As an India-based company serving US customers, We ensure all such transfers comply with applicable data protection laws through the use of standard contractual clauses or equivalent safeguards. Thinkific and our service providers. We ensure compliance with Indian and US data protection laws through secure platforms and contractual safeguards.

10. Children’s Privacy

 Our website and courses are intended for individuals aged 13 and above. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately at [[email protected]].

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we’ll notify you via email for significant changes.

12. Contact Us

For questions, refund requests, or data rights requests, contact us at [[email protected]]. We respond within 24–48 hours.